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Terms and Conditions

 

Rates

  • Rates are quoted in Vatu. Where equivalent values are shown in AUD$ these are approximations only, made at the time of publication. Currency exchange rates vary and should be confirmed at time of booking.
  • VAT is currently 12.5 %. All prices are quoted VAT inclusive.
  • Prices are per person and flights are subject to a minimum of 2 people.
  • Flight times and routes are subject to and may vary due to weather conditions.
  • All prices and rates are subject to change at any time without notice.

Timetables / Equipment / Schedules

All departures are subject to change or cancellation due to weather conditions. Flights operate every day except Christmas day, Boxing Day, New Year’s Day and Good Friday. Please check with us for more details.


Child Prices

Infants under the age of 4 are free of charge (as long as they are not occupying a seat).
No other child prices apply.

 

Booking Instructions
Reservations can be made by fax, phone or email by using the contact details given. Please ensure the following information is provided when booking:

  • Date of travel and specific product
  • Passenger/s name
  • Specify if passenger is adult/child/infant
  • Agent details
  • Method of payment
  • Special requirements (if any)

Cancellation Policy
No cancellation fee applies for FIT cancellations made at least 24 hours in advance or at least 4 days in advance for groups of 5+. Cancellations less than 24 hours in advance will be charged at full price.
Where payment is made by credit card and a refund applies, the amount must be refunded back to the credit card.


Change of date
Reservations can be transferred to another date, subject to space availability, with no transfer fee incurred.


Payment
Payment can be made by Cheque to: Vanuatu Helicopters, PO Box44, Port Vila, Shefa, Vanuatu
Or Direct Banking:
BRED ( Vanuatu) Limited, Port Vila, Vanuatu
Account No: 365491010018
We accept all major credit cards with a 4% Surcharge

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